So people can book you, reserve or buy from you without calling
At eleven at night, on a Sunday, from a phone. When you are not there to pick up. And not from a template: from the system you already have in your head and that does not exist yet. Almost everyone knows exactly how their business ought to work on the inside. Our job is to understand it and build it.
The problem, in your business
The phone rings while you are serving someone. You do not pick up, or you pick up badly. The caller wanted an appointment for Thursday and now they are asking for it at the place round the corner. And the one you had in front of you has seen you cut the conversation short. And there is the one who does not even call. They look at your profile at eleven at night, see they have to phone during morning hours and keep on looking. That one does not even show up in your numbers: for you, nothing happened that day. And there is the one who does book and does not turn up. They forgot, or they found something else. That slot is not sold any more, and you find out when they do not appear.
What we build
- A diary or bookings connected to what you already use, not a separate calendar somebody has to copy over
- An automatic reminder to the client, which is what keeps the appointment from falling through
- Payment or a deposit, if you need to charge in advance
- A panel for your team, with permissions, so each person sees their own
- An assistant that answers the usual things: hours, where you are, how long it takes, whether there is parking
- Your catalogue of services, with their photos and their duration
- And whatever your business needs that is not on this list. This is not a closed product with six functions: it is bespoke software. If the way you work asks for something that does not appear here, it gets built.
There are two versions. Yours depends on when you charge
IF YOU CHARGE IN YOUR PREMISES · no payment gateway. People book, you confirm and it is paid at the till as always. That is the normal thing in hairdressers, workshops and gyms. IF YOU CHARGE IN ADVANCE OR ASK FOR A DEPOSIT · with a payment gateway. The money goes into your account when they book. That is the normal thing in clinics and in restaurants that got tired of empty tables. Which of the two suits you comes out of the diagnosis. And you can start with the first one and add the gateway later, without redoing anything.
If all you need is a serious website, that is ours too
There are businesses that do not want a diary or payments. An accountancy firm, a builder, a law office, a workshop that works with the customers of always. They want a website that loads fast, that looks good on a phone, that shows what they do and through which people can write to them. Nothing more. We make that one too, and we maintain it too. It is the step below on the ladder and there is nothing wrong with staying there: it comes with its catalogue, its forms, its languages and the same panel for you to change it yourself. If one day you want to take appointments, it is added on top without redoing it. And it is still genuinely yours. The domain in your name, the content yours, the data exportable whenever you want and somebody watching over it. Which is what almost never comes with a cheap website. What we are not going to do is sell you a diary you are not going to use so we can charge you more.
WHAT A PORTAL COSTS YOU · a bit for every client, yours included ON YOUR OWN SITE · the same every month, whoever books
If you work with a booking or appointment portal, you pay there for every client who comes in. Also for the one who was already yours, the one who has been coming for years and who now books through there because it is the easy thing. And the better it goes for you, the more you pay. With us you pay the same every month, whoever books. The month that goes well, you keep whole. Both lines start in the same place. The difference shows up when the business is doing well.
- The portal goes up with every booking
- Us the same every month
The next step
So they can buy from you on a Sunday night
We look at how customers reach you today, what each one is costing you and what is slipping away along the way. We tell you what to do, in order, with its closed price. And we build you your browsable website so you can see it before you decide.